Insights to performance excellence 2009-2010 : an inside look at the 2009-2010 Baldrige Award criteria / Mark L. Blazey. [electronic resource]

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Material type: Text

TextPublisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Description: 1 online resource (1200 pages) : illustrationsISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Ebook	TUS: Midlands, Main Library Athlone Online	eBook (Browse shelf(Opens below))	Available

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Previous	eBook Principles of quality costs : financial measures for strategic implementation of quality management /	eBook Profitability with no boundaries : optimizing toc and lean-six sigma /	eBook Superior customer satisfaction and loyalty : engaging customers to drive performance /	eBook Insights to performance excellence 2009-2010 : an inside look at the 2009-2010 Baldrige Award criteria /	eBook The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /	eBook Business process improvement toolbox /	eBook The certified quality technician handbook /	Next

Includes index.

Description based on online resource; title from PDF title page (ebrary, viewed September 16, 2014).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.