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Business communication : rethinking your professional practice for the post-digital age / Peter Hartley and Peter Chatterton.

By: Contributor(s): Material type: TextTextPublisher: New York : Routledge 2015Edition: Second editionDescription: xiv, 326 pages : illustrations (black and white) ; 25 cmISBN:
  • 9780415640282 (pbk.) :
  • 0415640288 (pbk.)
  • 9780415640275 (hardback)
  • 041564027X (hardback)
  • 9780415640282 (pbk.)
Subject(s): DDC classification:
  • 658.45 HAR
LOC classification:
  • HF5718 .H2919 2015
Contents:
Introduction -- Developing your communication: deciding where to start -- How should we analyse communication? -- What does communication mean? -- How is communication affected by the organisational context? -- How should we plan and organise professional and business writing? -- What is an effective writing style? -- Effective design and visual aids -- What makes documents effective? -- What is effective interpersonal communication? -- How do interpersonal skills work in practice? -- How can we organise effective meetings? -- How can we plan and deliver effective presentations? -- How can we build effective teams? -- Change, communication and future-gazing.
Summary: Effective communication in business and commercial organisations is critical, as organisations have to become more competitive and effective to survive during economic downturn and recovery. This thoroughly revamped new edition summarises basic principles of effective communication and shows how they can be applied in modern organisations.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 658.45 HAR (Browse shelf(Opens below)) 1 Available 216932

Previous edition: 2001.

Includes bibliographical references and index.

Introduction -- Developing your communication: deciding where to start -- How should we analyse communication? -- What does communication mean? -- How is communication affected by the organisational context? -- How should we plan and organise professional and business writing? -- What is an effective writing style? -- Effective design and visual aids -- What makes documents effective? -- What is effective interpersonal communication? -- How do interpersonal skills work in practice? -- How can we organise effective meetings? -- How can we plan and deliver effective presentations? -- How can we build effective teams? -- Change, communication and future-gazing.

Effective communication in business and commercial organisations is critical, as organisations have to become more competitive and effective to survive during economic downturn and recovery. This thoroughly revamped new edition summarises basic principles of effective communication and shows how they can be applied in modern organisations.

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