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Hotel housekeeping : operations and management /

Raghubalan, G.,

Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan. - Second edition. - New Delhi : Oxford University Press, 2009. - xii, 732 pages : illustrations (black and white) ; 24 cm + 1 DVD - Oxford higher education . - Oxford higher education. .

Previous edition: 2007. Includes index.

1.The hotel industry - an overview -- 2.The housekeeping department -- 3.Managing housekeeping personnel -- 4.Contracts and outsourcing -- 5.Planning housekeeping operations -- 6.Daily routines and systems -- 7.Housekeeping inventories -- 8.Composition, care, and cleaning of difference surfaces -- 9.Hotel guestrooms -- 10.Standards contents of a guestroom -- 11.Cleaning guestrooms -- 12.Cleaning public areas -- 13.Supervision in housekeeping -- 14.Housekeeping control desk -- 15.Budgeting for housekeeping expenses -- 16.Textiles -- 17.Linen and laundary operations -- 18.Uniforms -- 19.Sewing room - -20.Safety and security -- 21.Ergonomics in housekeeping -- 22.Pest control and waste disposal -- 23.Internal environment -- 24.Interior designing -- 25.Interior decoration -- 26.Hotel renovation -- 27.Flower arrangement - -28.Horticulture -- 29.Ecotels -- 30.New property operations -- 31.Changing trends in housekeeping.

9780198061090 (pbk.) : £32.99 9780198061090 (pbk.)

2010484193


Hotel housekeeping.
Hotel housekeeping--Management
Travel and Tourism.
Hospitality & service industries
Hotel & catering trades
Management & management techniques

647.94 RAG

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