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Strategic customer alliances : how to win, manage and develop key account business in the 1990's /

Burnett, Ken.

Strategic customer alliances : how to win, manage and develop key account business in the 1990's / Ken Burnett. - London : Financial Times, Pitman, 1993. - vi, 280 p. : ill. ; 24 cm.

Includes index.

0273038737


Customer service--Management.
Marketing--Key accounts.

658.81 BUR

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