000			02008nam a2200457 a 4500
001			BDZ0002755694
003			StDuBDS
005			20180923145646.0
008			000815s2001 nyua f 001 0 eng d
020			_a9780071364317 (pbk.) : _c£9.99
020			_a9780071364317
040			_aStDuBDS _cStDuBDS _dStDuBDSZ
050		4	_aHM1126
072		7	_aBUS _2ukslc
072		7	_aKJ _2thema
072		7	_aKJMD _2thema
072		7	_aKJU _2thema
082	0		_a658.4053 DAN
100	1		_aDana, Daniel.
245	1	0	_aConflict resolution : _bmediation tools for everyday worklife / _cDaniel Dana.
260			_aNew York ; _aLondon : _bMcGraw-Hill, _cc2001.
300			_axii, 169p. : _bill. ; _c23 cm.
440		2	_aA briefcase book
490		0	_aBriefcase books series
500			_aIncludes index.
505	0		_a1.What\'s a conflict -- 2.So what if there\'s a conflict -- 3.How to resolve any conflict -- 4.How to resolve a conflict between others -- 5.How to resolve a conflict between yourself and another -- 6.How to resolve team conflict -- 7.How to mediate all the time to prevent conflicts -- 8.Strategic management of organizational conflict.
520	8		_aSuccessful management depends on the ability to manage conflicts, quickly and effectively. This book provides hands-on information for communicating with employees, disciplining and even terminating employees.
650		0	_aInterpersonal conflict.
650		0	_aMediation.
650		0	_aConflict management.
650		7	_aBusiness and Management. _2ukslc
650		7	_aBusiness & Management _2thema
650		7	_aManagement decision making _2thema
650		7	_aOrganizational theory & behaviour _2thema
902			_a170814
907			_a.b10417904 _bmain _c-
942			_n0
960			_amain _b2 _c080401 _d- _e- _f- _g- _hp _i- _j14.05 _kb _lsoc _m2008-02-11 _n- _of _p- _q2008-03-11 _ra _sq _ta _up _vbookn _weng _xenk _y0 _z.o10081744
961			_fShelia McGree _bOrder printed 11-02-2008 15:01 _lmain _msoc
998			_b2 _c080211 _dm _ea _f- _g0
999			_c13508 _d13508