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010 _a2014939077
020 _a9780199653676 (hbk.) :
_c£95.00
020 _a9780199653676 (hbk.)
035 _a(OCoLC)ocn864846381
040 _aStDuBDS
_beng
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_dStDuBDSZ
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042 _alccopycat
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072 7 _aBUS
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072 7 _aJMJ
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072 7 _aKJMV2
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072 7 _aKJU
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082 0 _a658.4053 ROC
245 0 4 _aThe Oxford handbook of conflict management in organizations /
_cedited by William K. Roche, Paul Teague, Alexander J.S. Colvin.
246 3 0 _aHandbook of conflict management in organizations
246 3 0 _aConflict management in organizations
250 _a1st ed.
260 _aOxford :
_bOxford University Press,
_c2014.
300 _a750 pages ;
_c25 cm.
490 1 _aOxford handbooks in business and management
504 _aIncludes bibliographical references and index.
505 0 _aPart 3.Exemplars and innovator. Introduction to Part 3. William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 13.Using mediation to manage conflict at the United States Postal Service. Lisa Blomgren Amsler -- 14.The evolution of a labor-management partnershp: the case of the Kaiser Permanenete and the coalition of Kaiser Permanente Unions. Adrienne E. Eaton and Thomas A. Kochan -- 15.Med+ Arb in the New Zealand Police. Ian McAndrew -- 16.Experiences of judicial mediation in employment tribunals. Peter Urwin and Paul L. Latreille -- Part 4: International developments. Introduction to Part 4.William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 17.Conflict resolution in Germany. Martin Behrens -- 18.Conflict resolution in Japan. John Benson -- 19.Conflict resolution in the United States. David B. Lipsky, Ariel C. Avgar and J. Ryan Lamare -- 20.Conflict management in Australia. Bernadinje van Gramberg ... [et al] -- 21.Conflict resolution in New Zealand. Erling Rasmussen and Gaye Greenwood -- 22.Conflict resolution in the United Kingdom. Richard Saundry and Gill Dix -- 23.Conflict resolutio in China. Mingwei Liu.
505 0 _aIntroduction: Developments in conflict management. William K. Roche, Paul Teague, and Alexander J. S. Colvin -- Part I: Theoretical perspectives -- Introduction to Part 1. William K. Rochem Paul Teague, and Alexander J. S. Colvin -- 1.The goals and assumptions of conflict management in organizations. John W. Budd and Alexander J. S. Colvin -- 2.Labor-management conflict: where it comes from, why it varies, and what it means for conflict management systems. John Godard -- 3.Employment rights and workplace conflict: a governance perspective. Cynthia Estlund -- 4.HRM and conflict management. Douglas M. Mahony and Brian S. Klaas -- Part 2: Approaches to conflict management. Introduction to Part 2.William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 5.Collective bargaining and grievance procedures. David Lewin -- 6.Third-party processes in employment disputes. William Brown -- 7.Interest-based bargaining. Joel Cutcher-Gershenfeld -- 8.Grievance procedures in non-union firms. Alexander J. S. Colvin -- 9.Workplace mediation. Paul L. Latreille and Richard Saundry -- 10.The organizational ombudsman. Mary Rowe and Howard Gadlin -- 11. Line managers and workplace conflict. John Purcell -- 12.Conflict management systems. William K. Roche and Paul Teague.
520 8 _aThis handbook gives a comprehensive overview of conflict resolution. Leading scholars in the field examine a range of innovative alternative dispute resolution practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy.
650 0 _aIndustrial relations.
650 0 _aConflict management.
650 2 _aOrganizations.
650 2 _aConflict.
650 7 _aBusiness and Management.
_2ukslc
650 7 _aKonfliktregelung.
_2gnd
_0(DE-588)4164958-8
650 7 _aOccupational & industrial psychology
_2thema
650 7 _aPersonnel & human resources management
_2thema
650 7 _aOrganizational theory & behaviour
_2thema
650 7 _aEmployment & labour law: general
_2thema
700 1 _aRoche, William K.,
_d1957-
_eeditor of compilation.
700 1 _aTeague, Paul,
_eeditor of compilation.
700 1 _aColvin, Alexander James,
_eeditor of compilation.
700 1 _aRoche, William K.,
_d1957-
700 1 _aTeague, Paul.
700 1 _aColvin, Alexander James.
830 0 _aOxford handbooks in business and management.
902 _a170814
907 _a.b11702874
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