Leading and managing in nursing [electronic resource] / Patricia S. Yoder-Wise.

Includes bibliographical references and index.

Diane M. Twedell -- Self-management: stress and time Mary Ann T. Donohue, Jeannette T. Crenshaw -- Managing your career Debra Hagler -- Future -- Thriving for the future Patricia S. Yoder-Wise

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Part 1: Core concepts -- Overview -- Leading, managing, and following Michael R. Bleich and Shari Kist -- Safe care: the core of leading and managing Patricia S. Yoder-Wise -- Developing the role of leader Michael L. Evans -- Developing the role of manager Jacqueline Gonzalez -- Context -- Legal and ethical issues Ginny Wacker Guido -- Making decisions and problem solving Sylvain Trepanier and Jeannette T. Crenshaw -- Healthcare organizations Mary E. Mancini -- Understanding and designing organizational structures Mary E. Mancini -- Cultural diversity in health care Karen A. Esquibel and Dorothy A. Otto -- Power, politics, and influence Karen Kelly -- Part 2: Managing resources -- Caring, communicating, and managing with technology Janis B. Smith, Ashley Sediqzad, and Jana Wheeler -- Managing costs and budgets Sylvain Trepanier -- Care delivery strategies Susan Sportsman --

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Staffing and scheduling / Susan Sportsman -- Selecting, developing, and evaluating staff Diane M. Twedell -- Part 3: Changing the status quo -- Strategic planning, goal-setting, and marketing Mary Ellen Clyne -- Leading change Elaine S. Scott -- Building teams through communication and partnerships Karren Kowalski -- Workforce engagement and collective action Richard G. Cuming and David Zambrana -- Managing quality and risk Victoria N. Folse -- Translating research into practice Margarete Lieb Zalon -- Part 4: Interpersonal and personal skills -- Interpersonal -- Consumer relationships Margarete Lieb Zalon -- Conflict: the cutting edge of change Victoria N. Folse -- Managing personal / personnel problems Karren Kowalski -- Workplace violence and incivility Crystal J. Wilkinson -- Delegation: an art of professional nursing practice Maureen Murphy-Ruocco -- Personal -- Role transition

Diane M. Twedell -- Self-management: stress and time Mary Ann T. Donohue, Jeannette T. Crenshaw -- Managing your career Debra Hagler -- Future -- Thriving for the future Patricia S. Yoder-Wise

Diane M. Twedell -- Self-management: stress and time Mary Ann T. Donohue, Jeannette T. Crenshaw -- Managing your career Debra Hagler -- Future -- Thriving for the future Patricia S. Yoder-Wise

Diane M. Twedell -- Self-management: stress and time Mary Ann T. Donohue, Jeannette T. Crenshaw -- Managing your career Debra Hagler -- Future -- Thriving for the future Patricia S. Yoder-Wise

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'Leading and Managing in Nursing' successfully blends evidence-based guidelines with practical application. This edition has been updated to prepare you for the nursing leadership issues of today and tomorrow, providing just the right amount of information to equip you with the tools you need to succeed on the NCLEX and in practice.

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