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Dental reception and practice management / Glenys Bridges.

By: Material type: TextTextPublication details: Oxford : Blackwell Munksgaard, 2007.Description: 272 pISBN:
  • 9781405138888 (pbk.) :
  • 9781405138888 (Paper)
Subject(s): DDC classification:
  • 617.60068 BRI
LOC classification:
  • RK58 .B77 2007
Contents:
Section 1: Overview of Dental Care Administration. 1. Understanding the Culture of Dental Care. 2 Who\'s Who in the dental team. Section 2 Front of House Skills. 1 Front-of-House Communication. 2 Understanding Patients\' Rights. 3 Workplace Safety. 4 Using the appointment book. 5 Administrative Skills. 6 Patient Payment Plans. 7 Computers in Dentistry. 8. Dental Terminology. Section 3: Planning and Managing Dental Services. 1 Managing People. 2 Planning and Dental Services.
Summary: Designed to be a reference for new dental administrators, from training to their first day in the dental team, this book highlights best practice and signposts emerging aspects of the roles available to dental receptionists and practice managers.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 617.60068 BRI (Browse shelf(Opens below)) Available 220359
Short Loan TUS: Midlands, Main Library Athlone Nursing Collection 617.60068 BRI (Browse shelf(Opens below)) 1 Available 00214517
Short Loan TUS: Midlands, Main Library Athlone Nursing Collection 617.60068 BRI (Browse shelf(Opens below)) 1 Available 00214518

Includes bibliographical references and index.

Section 1: Overview of Dental Care Administration. 1. Understanding the Culture of Dental Care. 2 Who\'s Who in the dental team. Section 2 Front of House Skills. 1 Front-of-House Communication. 2 Understanding Patients\' Rights. 3 Workplace Safety. 4 Using the appointment book. 5 Administrative Skills. 6 Patient Payment Plans. 7 Computers in Dentistry. 8. Dental Terminology. Section 3: Planning and Managing Dental Services. 1 Managing People. 2 Planning and Dental Services.

Designed to be a reference for new dental administrators, from training to their first day in the dental team, this book highlights best practice and signposts emerging aspects of the roles available to dental receptionists and practice managers.

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