Communication skills for business and professions / Paul R. Timm, James A. Stead.
Material type: TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c1996.Description: xxvii, 660, I-13 p. : ill. (some col.) ; 26 cmISBN:- 9780133486087
- 0133486087
- 650.13 TIM
- HF5718 .T535 1996
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 650.13 TIM (Browse shelf(Opens below)) | 1 | Available | 207513 |
Includes bibliographical references (p. 655-660) and index.
1.Consistency amid change: the future is today - 2.The need for communication skills: career builder or career breaker -- 3.Human and organizational needs: communication, motivation, and success -- 4.Appropriate language use: the way we word -- 5.Proven communication principles: four pillars of effectiveness -- 6.Media and technology: quantum leaps daily -- 7.Communication with a diverse audience: cross-cultural realities -- 8.Planning and managing writing: how to write it right -- 9.Projecting professionalism: writing with class -- 10.Writing routine, informative, and goodwill messages: simple, quick, and powerful -- 11.Writing disappointing or unfavorable messages: clarity with sensitivity -- 12.Persuasive and sales messages: getting results -- 13.Communicating about employment: from resume to interview -- 14.Using reports and proposals: organizing and articulating thoughts -- 15.Writing the report: getting it down on paper -- 16.Active listening: the master key -- 17.Preparation of the presentation: briefings and oral presentations -- 18.Delivery of oral presentations: conveying your message with impact -- 19.The visual presentation of information: getting the picture -- 20.Participation in meetings and teams: you can\'t go on meeting like this.