Collaborative approaches to resolving conflict / Myra Warren Isenhart and Michael L. Spangle.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9780761919308 (pbk.) :
- 9780761919292 (hbk.) :
- 9780761919308 (Paper)
- 303.69 WAR
- HM136
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 303.69 WAR (Browse shelf(Opens below)) | 1 | In transit from Selfcheck to TUS: Midlands, Main Library since 21/10/2019 | 00213647 | ||
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 303.69 WAR (Browse shelf(Opens below)) | 1 | Available | 00213133 |
1.Theoretical perspective s-- 2.Conflict in action -- 3.Negotiation -- 4.Mediation -- 5.Facilitation -- 6.Hybrids: arbitration -- 7.Hybrids: judicial processes -- 8.Designing systems for conflict management -- 9.Training and education -- 10.Summary of practitioner insights.
Illustrated with recent examples of what can go wrong, and how to respond most appropriately, this text explains the major approaches to managing disputes at home, in the workplace or school, within communities, and in the international arena.