Business service management best practices [electronic resource] / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab].
Material type: TextSeries: IBM redbooksPublication details: Austin, TX : IBM, International Technical Support Organization, c2004.Edition: 1st edDescription: xii, 170 p. : illSubject(s): Genre/Form: DDC classification:- 658/.0285 22
- HD30.37 .D37 2004
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
"Tivoli software"--Cover.
"This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso.
"June 2004."
"SG24-7053-00."
Includes bibliographical references (p. 165-166) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.