Words that work in business : a practical guide to effective communication in the workplace / by Ike Lasater with Julie Stiles.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 1892005018
- 650.13 LAS
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 650.13 LAS (Browse shelf(Opens below)) | 1 | Available | 223329 |
Includes index.
Introduction -- 1.How to beging: silent NVC practices -- 2.The learning cycle: celebrating progress, mourning mistakes -- 3.Practice -- 4.Powerful requests: asking for what you want -- 5.Suggestions for addressing common workplace communications challenges -- Conclusion -- Appendices: A: Training wheels sentence - B: Feelings list -- C;Feelings versus evaluatons masquerading as feelings -- D: Needs list -- Index.