gogo
Amazon cover image
Image from Amazon.com

Words that work in business : a practical guide to effective communication in the workplace / by Ike Lasater with Julie Stiles.

By: Contributor(s): Material type: TextTextPublication details: Encinitas, CA : Puddle Dancer, 2010.Description: vi, 138 pages : illustrations ; 22 cmContent type:
Media type:
Carrier type:
ISBN:
  • 1892005018
Subject(s): DDC classification:
  • 650.13 LAS
Contents:
Introduction -- 1.How to beging: silent NVC practices -- 2.The learning cycle: celebrating progress, mourning mistakes -- 3.Practice -- 4.Powerful requests: asking for what you want -- 5.Suggestions for addressing common workplace communications challenges -- Conclusion -- Appendices: A: Training wheels sentence - B: Feelings list -- C;Feelings versus evaluatons masquerading as feelings -- D: Needs list -- Index.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 650.13 LAS (Browse shelf(Opens below)) 1 Available 223329

Includes index.

Introduction -- 1.How to beging: silent NVC practices -- 2.The learning cycle: celebrating progress, mourning mistakes -- 3.Practice -- 4.Powerful requests: asking for what you want -- 5.Suggestions for addressing common workplace communications challenges -- Conclusion -- Appendices: A: Training wheels sentence - B: Feelings list -- C;Feelings versus evaluatons masquerading as feelings -- D: Needs list -- Index.

Powered by Koha