Interpersonal conflict / William W. Wilmot, Joyce L. Hocker.
Material type: TextPublication details: New York : McGraw-Hill Higher Education ; London : McGraw-Hill [distributor], 2010.Edition: 8th edDescription: 384 p. ; 31 cmISBN:- 9780073385136 (pbk.) :
- 9780073385136 (Paper)
- 303.69 WIL
- HM1121 .W56 2010
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 303.69 WIL (Browse shelf(Opens below)) | 1 | Available | 00213708 | ||
Short Loan | TUS: Midlands, Main Library Athlone General Lending | 303.69 WIL (Browse shelf(Opens below)) | 1 | Available | 00213709 |
Includes bibliographical references and index.
Part one.Conflict components -- 1.The nature of conflict -- 2.Perspectives on conflict -- 3.Interests and goals -- 4.Power: the structure of conflict -- 5.Styles and tactices -- Part two: Intervention -- 6.Emotions in conflict -- 7.Mapping your conflicts -- 8.Interpersonal negotiation -- 9.Third-party intervention -- 10.Forgiveness and reconciliation.
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