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Customer service and support : implementing effective strategies / Colin G. Armistead, Graham Clark.
Material type:
TextPublication details: London : Financial Times, Pitman Pub., 1992.Description: x, 290 p. : ill. ; 24 cmISBN: - 0273032739
- 658.812
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 00210215 |
Includes bibliographical references (p. [280]-283) and index.