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Best practices in customer service / edited by Ron Zemke and John A. Woods. by
Edition: 1st AMACOM ed. 1999
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : AMACOM, 1999
Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.812, ...
The hothouse effect : intensify creativity in your organization using secrets from history's most innovative communities / Barton Kunstler. by
Edition: 1st ed.
Material type: Text Text; Format: print available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (2)Location, call number: Athlone General Lending 658.314 KUN, ...
New product development and delivery : ensuring successful products through integrated process management / Dale Brethauer. by
Material type: Text Text; Format: print available online remote; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : London : AMACOM ; McGraw-Hill [distributor], 2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (3)Location, call number: Athlone General Lending 658.8 BRE, ...
Designing dynamic organizations [electronic resource] : a hands-on guide for leaders at all levels / Jay Galbraith, Diane Downey, Amy Kates. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Pushing the digital frontier [electronic resource] : insights into the changing landscape of E-business / edited by Nirmal Pal & Judith M. Ray. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The ultimate Six Sigma [electronic resource] : beyond quality excellence to total business excellence / Keki R. Bhote. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM/American Management Association, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
How to make it big as a consultant [electronic resource] / William A. Cohen. by
Edition: 3rd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Building, leading, and managing strategic alliances [electronic resource] : how to work effectively and profitably with partner companies / Fred A. Kuglin with Jeff Hook. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Protecting your company's intellectual property [electronic resource] : a practical guide to trademarks, copyrights, patents & trade secrets / Deborah E. Bouchoux. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Other title:
  • Intellectual property
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The business of innovation [electronic resource] : managing the corporate imagination for maximum results / Roger Bean and Russell Radford. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Financial and process metrics for the new economy [electronic resource] / James Sagner. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The AMA handbook of business letters [electronic resource] / Jeffrey L. Seglin with Edward Coleman. by
Edition: 3rd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
New directions in supply-chain management [electronic resource] : technology, strategy, and implementation / [edited by] Tonya Boone, Ram Ganeshan. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Treasurer's and controller's desk book [electronic resource] / Daniel L. Gotthilf. by
Edition: 3rd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Semper Fi [electronic resource] : business leadership the Marine Corps way / Dan Carrison, Rod Walsh. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 1998, c1999
Other title:
  • Business leadership the Marine Corps way
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The complete guide to accelerating sales force performance [electronic resource] / Andris A. Zoltners, Prabhakant Sinha, Greggor A. Zoltners. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The ROI of human capital [electronic resource] : measuring the economic value of employee performance / Jac Fitz-enz. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2000
Other title:
  • Economic value of employee performance
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Generations at work [electronic resource] : managing the clash of veterans, boomers, xers, and nexters in your workplace / Ron Zemke, Claire Raines, Bob Filipczak. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2000
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Managing crisis before they happen [electronic resource] : what every executive and manager needs to know about crisis management / Ian I. Mitroff and Gus Anagnos. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The 75 greatest management decisions ever made [electronic resource] / Stuart Crainer. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c1999
Other title:
  • Seventy-five greatest management decisions ever made
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Delivering knock your socks off service [electronic resource] / Ron Zemke. by Series: Performance research associates
Edition: 3rd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : London : AMACOM ; McGraw-Hill, 2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Deadline! [electronic resource] : how premier organizations win the race against time / Dan Carrison. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Amacom, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Preparing for the project management professional (PMP) certification exam [electronic resource] / Michael W. Newell. by
Edition: 2nd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
78 important questions every leader should ask and answer [electronic resource] / Chris Clarke-Epstein. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York, N.Y. : AMACOM, c2002
Other title:
  • Seventy eight important questions every leader should ask and answer
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Motivational management [electronic resource] : inspiring your people for maximum performance / Alexander Hiam. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York ; London : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Partnering [electronic resource] : the new face of leadership / edited by Larraine Segil, Marshall Goldsmith, James Belasco. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York ; London : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Re-thinking the network economy [electronic resource] : the true forces that drive the digital marketplace / Stan J. Liebowitz. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: AMACOM : New York, c2002
Other title:
  • True forces that drive the digital marketplace
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Laugh and learn [electronic resource] : 95 ways to use humor for more effective teaching and training / Doni Tamblyn. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The manager's question and answer book [electronic resource] / Florence M. Stone. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The accidental manager [electronic resource] : get the skills you need to excel in your new career / Gary S. Topchik. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, American Management Association, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The accidental salesperson [electronic resource] : how to take control of your sales career and earn the respect and income you deserve / Chris Lytle. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2000
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The essentials of finance and accounting for nonfinancial managers [electronic resource] / Edward Fields. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Accounting demystified [electronic resource] / Jeffry R. Haber. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Kanban made simple [electronic resource] : demystifying and applying Toyota's legendary manufacturing process / John M. Gross, Kenneth R. McInnis. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Project management step-by-step [electronic resource] / Larry Richman. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Amacom, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
HR from the heart [electronic resource] : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
eBay business the smart way [electronic resource] : maximize your profits on the Web's #1 auction site / Joseph T. Sinclair. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Other title:
  • e-Bay business the smart way
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Proactive selling [electronic resource] : control the process, win the sale / William "Skip" Miller. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 2003
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The secrets of word-of-mouth marketing [electronic resource] : how to trigger exponential sales through runaway word of mouth / by George Silverman. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 2001
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Export/import procedures and documentation [electronic resource] / Thomas E. Johnson. by
Edition: 4th ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2002
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Franchising & licensing [electronic resource] : two powerful ways to grow your business in any economy / Andrew J. Sherman. by
Edition: 3rd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Other title:
  • Franchising and licensing
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Growing your company's leaders [electronic resource] : how great organizations use succession management to sustain competitive advantage / Robert M. Fulmer and Jay A. Conger. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Consultative selling [electronic resource] : the Hanan formula for high-margin sales at high levels / Mack Hanan. by
Edition: 7th ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Operation excellence [electronic resource] : succeeding in business and life, the U.S. military way / Mark Bender. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The art of winning commitment [electronic resource] : 10 ways leaders can engage minds, hearts, and spirits / Dick Richards. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Other title:
  • 10 ways leaders can engage minds, hearts, and spirits
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The project management tool kit [electronic resource] : 100 tips and techniques for getting the job done right / Tom Kendrick. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Shaping the future [electronic resource] : a dynamic process for creating and achieving your company's strategic vision / William P. Belgard, Steven R. Rayner. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
The behavioral advantage [electronic resource] : what the smartest, most successful companies do differently to win in the B2B arena / Terry R. Bacon and David G. Pugh. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, c2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Guerrilla travel tactics [electronic resource] : hundreds of simple strategies guaranteed to save road warriors time and money / Jay Conrad Levinson, Theo Brandt-Sarif. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 2004
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
Fair, square & legal [electronic resource] : safe hiring, managing & firing practices to keep you & your company out of court / Donald H. Weiss. by
Edition: 4th ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York, NY : AMACOM, c2004
Other title:
  • Fair, square, and legal
Online access:
Availability: Items available for loan: TUS: Midlands, Main Library (1)Location, call number: Athlone Online eBook.
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