Front office management and operations / 
Linsley T. DeVeau ... [et al.]. 
 - Upper Saddle River, N.J. :  Prentice Hall,  c1996. 
 - 362 p. :  ill. :  24 cm. 
<br/><br/> Includes index.  LC Copy 2 includes 1 diskette (3 1/2 in.) and booklet, "InnSyst front desk simulation reference manual and exercise" by Jim Dougan. 
<br/><br/><label>ISBN: </label>9780133341454 0133341453 
<br/><br/><label>LCCN: </label>95020165 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.<br/>Hospitality & service industries<br/>Educational: Citizenship & social education<br/>Management & management techniques
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / F76 1996 
<br/><br/><label>Dewey Class. No.: </label>647.94068 DEV