TY - BOOK AU - Egan,John TI - Relationship marketing SN - 9780273646129 (pbk.) : AV - HF5415.55 U1 - 658.812 EGA PY - 2001/// CY - Harlow PB - Financial Times Prentice Hall KW - Relationship marketing KW - Business and Management KW - ukslc KW - Sales & marketing KW - thema N1 - Includes bibliographical references and index N2 - This title examines relationships in marketing and how these influence modern marketing strategy and practice. It analyses the differences and similarities between traditional and relationship-based marketing ER -