Quality in the leisure industry / edited by Peter Mills. - Harlow : Longman, 1992. - x, 229p. : ill., forms ; 22cm.

Includes bibliographies.

Looks at the issue of developing a quality system in the leisure industry. It offers practical guidance on installing a quality system and delivering a quality service, with the emphasis on professionalism, integrity and good practice.

9780582096059 (pbk) : £28.95 0582096057


Leisure industry--Quality control--Great Britain
Hospitality & service industries

Leisure facilities Management Great Britain

790.0691 MIL