TY  - BOOK
AU  - Rasberry,Robert W.
AU  - Lindsay,Laura F.
AU  - Lindsay,Laura
TI  - Effective managerial communication
SN  - 9780534045548 :
AV  - HD30.3 .R37 1986
U1  - 658.45 RAS 
PY  - 1986///
CY  - Boston, Mass.
PB  - Kent Pub. Co.
KW  - Communication in management
KW  - Business communication
N1  - Includes bibliographies and index; Part 1.Using communication in business -- 1.The communication role of management -- 2.Theories, models, and elements of communication -- Part 2.Overcoming the hurdles to effective communication -- 3.Perceptual behavior: the first hurdle -- 4.Language barriers: the second hurdle -- 5.An organization's communication climate, flow, and loops: the third hurdle -- Part 3.Communication skills that managers must develop -- 6.Non-verbal communication: augmenting or contradicting the verbal message -- 7.Listening: hearing and understanding what other people say -- 8.Presentational speaking in business: a four-part process -- 9.Managing small groups -- 10.Writing: a skill of lifetime -- Part 4.Putting effective communication into action -- 11.The communicating manger as an interviewer -- 12.The communicating manager: leading and motivating -- 13.The communicating manager as a decision-making problem solver -- 14.The communicating manager asa conflict resolver -- 15.The communicating manager a change agent -- Part 5.Overview of the chapters
ER  -