TY - BOOK AU - Johansson,Henry J. TI - Business process reengineering: breakpoint strategies for market dominance SN - 9780471938835 : U1 - 658.562 JOH PY - 1993/// CY - Chichester PB - Wiley KW - Total quality management KW - Just-in-time systems KW - Industrial management KW - Reengineering (Management) KW - Business strategy KW - thema KW - International business KW - Production & quality control management KW - Industries KW - Quality control N1 - Includes bibliographical references and index N2 - Illustrated by case studies that profile successful companies, this study explains how to achieve global market dominance through radical business change. It identifies core business processes and shows how to enhance them to reach an operational excellence that competitors cannot duplicate ER -