Total quality management : strategies and techniques proven at today's most successful companies /
Stephen George, Arnold Weimerskirch.
- New York ; Chichester : Wiley, c1994.
- xv,286p.
- The Portable MBA series .
- The portable MBA series. .
Includes index.
Includes bibliographical references (p. 271-276) and index.
Utilizing case studies throughout, this volume has been developed to cover the range of business functions in a typical MBA course. It explains how to incorporate quality systems in any company, how to manage people, how to improve profitability, and how to design products and services.
9780471595380 : No price 0471595381 : $27.95
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Total quality management--Case studies--United States Malcolm Baldrige National Quality Award. Business & Management Production & quality control management