TY  - BOOK
AU  - Powers,Thomas F.
AU  - Barrows,Clayton W.
TI  - Introduction to management in the hospitality industry
T2  - Wiley service management series
SN  - 9780471252030 (hbk.) :
U1  - 647.94068 POW 
PY  - 1999///
CY  - New York, Chichester
PB  - Wiley
KW  - Hospitality industry
KW  - Management
KW  - Travel and Tourism
KW  - ukslc
KW  - Management & management techniques
KW  - thema
KW  - Hospitality & service industries
KW  - Cookery / food & drink etc
KW  - Travel guides: hotel & holiday accommodation guides
N1  - Previous ed.: 1995; Includes bibliographical references and index; PERSPECTIVES ON CAREERS IN HOSPITALITY; The Hospitality Industry and You; Forces for Growth and Change in the Hospitality Industry; FOOD SERVICE; The Restaurant Business; Restaurant Operations; Restaurant Industry Organization: Chain, Independent, or Franchise; Competitive Forces in Food Service; Issues Facing Food Service; Institutions and Institutional Food Service; LODGING; Lodging: Meeting Guest Needs; Hotel and Motel Operations; Forces Shaping the Hotel Business; Competition in the Lodging Business; TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY; Tourism: Front and Center; Destinations: Tourism Generators; MANAGEMENT IN THE HOSPITALITY INDUSTRY; Management: A New Way of Thinking; Planning in Hospitality Management; Organizing in Hospitality Management; Staffing: Human Resource Management in Hospitality Management; Control in Hospitality Management; Leadership and Directing in Hospitality Management; HOSPITALITY: A SERVICE INDUSTRY; The Role of Service in the Hospitality Industry; Summary; Key Words and Concepts; Review Questions; Internet Exercises; Notes; Index
N2  - A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals
ER  -