Personalising library services in higher education : the boutique approach / edited by Andy Priestner and Elizabeth Tilley. - Farnham : Ashgate, c2012. - xiv, 229 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Introducing the boutique approach / Andy Priestner and Elizabeth Tilley -- Face-to-face value : personalised communication strategies / Andy Priestner -- Library space and designing for a boutique library service in the USA / Beatrice Pulliam -- Case studies (I). Students as consultants : SKOLKOVO Moscow School of Management / Helen Edwards -- Research postcards at London School of Economics / Michelle Blake and Nicola Wright -- Boutique at the Faculty of Education / Angela Cutts -- Personal space for study : meeting real needs / Elizabeth Tilley -- Library technologies for boutique services / Tim Wales -- Maximising value, enhancing learning : boutique teaching and training / Chris Powis -- Digital literacy support for researchers : the personalised approach / Jane Secker -- Case studies (II). A voice in the wilderness : personalised library services in a virtual environment / Margaret Westbury -- Integrating information skills into the curriculum : the next step / Veronica Lawrence -- Online outreach and tailored training : the English Faculty Library at Oxford University / Kerry Webb -- Boutique influences on structures and lifelong learning at Australian Catholic University / Tatum McPherson-Crowie -- Marketing personalised services / Emma Thompson -- The cost-effective service : is personalised possible? / Elizabeth Tilley -- Evaluating the impact of the boutique library / David Streatfield -- Implementing and managing boutique / Andy Priestner and Elizabeth Tilley.

In an economic climate where cuts are becoming the norm, a 'boutique' library service may seem a contradiction. This book unpacks the boutique model and is supported by a variety of case studies reflecting international practice.


Electronic reproduction.
Palo Alto, Calif.
ebrary
2011
Available via World Wide Web
Access may be limited to ebrary affiliated libraries

9781409431800 (hbk.) : �55.00 9781409431817 (ebook) : �50.00




Academic libraries--Case studies
Public services (Libraries)
Libraries and colleges.
Academic libraries.
Academic libraries--Aims and objectives
Academic libraries--Administration
Public services (Libraries)--Case studies
Libraries and Museums.
Library & information sciences / Museology


Electronic books.

Z675.U5 / P473 2012

027.7 PRI 027.7