Making sense of dental practice management /
edited by Raj Rattan.
- Abingdon : Radcliffe, 1996.
- 200p. ; 24 cm.
- Business side of general dental practice .
Includes bibliographical references and index.
Part one.Introduction -- 1.An introduction to practice management -- 2.Management systems -- 3.Practice goals and objectives -- 4.Stress in the workplace -- Part two: Management systems -- 5.Time management -- 6.Recall systems -- 7.Stock control -- 8.Financial management -- 9.Computers in general dental practice -- Part three: Staff management -- 10.Human resource management -- 11.Staff recruitment -- 12.Staff motivation -- 13.Staff training -- 14.Delegation of responsibility -- 15.Staff appraisal -- 16.The staff handbook -- 17.Managing staff absenteeism -- 18.Professional relationships -- Part four: Practice development -- 19.Practice design -- 20.Upgrading equipment -- 21.Marketing the practice -- 22.Expanding the practice -- Part five. Practice management -- 23.Communication skills -- 24.Medico-legal aspects of patient management -- 25.Patient perceptions -- 26.Clinical audit.
This book shows, by practical example, how the practice of dentistry can be transformed into a thriving business with the potential for growth in both the number of its patients and in its range of services.