TY  - BOOK
AU  - Roche,William K.
AU  - Teague,Paul
AU  - Colvin,Alexander James
AU  - Roche,William K.
AU  - Teague,Paul
AU  - Colvin,Alexander James
TI  - The Oxford handbook of conflict management in organizations
T2  - Oxford handbooks in business and management
SN  - 9780199653676 (hbk.) :
AV  - HD42 
U1  - 658.4053 ROC 
PY  - 2014///
CY  - Oxford
PB  - Oxford University Press
KW  - Industrial relations
KW  - Conflict management
KW  - Organizations
KW  - Conflict
KW  - Business and Management
KW  - ukslc
KW  - Konfliktregelung
KW  - gnd
KW  - Occupational & industrial psychology
KW  - thema
KW  - Personnel & human resources management
KW  - Organizational theory & behaviour
KW  - Employment & labour law: general
N1  - Includes bibliographical references and index; Part 3.Exemplars and innovator. Introduction to Part 3. William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 13.Using mediation to manage conflict at the United States Postal Service. Lisa Blomgren Amsler -- 14.The evolution of a labor-management partnershp: the case of the Kaiser Permanenete and the coalition of Kaiser Permanente Unions. Adrienne E. Eaton and Thomas A. Kochan -- 15.Med+ Arb in the New Zealand Police. Ian McAndrew -- 16.Experiences of judicial mediation in employment tribunals. Peter Urwin and Paul L. Latreille --  Part 4: International developments. Introduction to Part 4.William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 17.Conflict resolution in Germany. Martin Behrens -- 18.Conflict resolution in Japan. John Benson -- 19.Conflict resolution in the United States. David B. Lipsky, Ariel C. Avgar and J. Ryan Lamare -- 20.Conflict management in Australia. Bernadinje van Gramberg ... [et al] -- 21.Conflict resolution in New Zealand. Erling Rasmussen and Gaye Greenwood -- 22.Conflict resolution in the United Kingdom. Richard Saundry and Gill Dix -- 23.Conflict resolutio in China. Mingwei Liu; Introduction: Developments in conflict management. William K. Roche, Paul Teague, and Alexander J. S. Colvin -- Part I: Theoretical perspectives -- Introduction to Part 1. William K. Rochem Paul Teague, and Alexander J. S. Colvin -- 1.The goals and assumptions of conflict management in organizations. John W. Budd and Alexander J. S. Colvin -- 2.Labor-management conflict: where it comes from, why it varies, and what it means for conflict management systems. John Godard -- 3.Employment rights and workplace conflict: a governance perspective. Cynthia Estlund -- 4.HRM and conflict management. Douglas M. Mahony and Brian S. Klaas -- Part 2: Approaches to conflict management. Introduction to Part 2.William K. Roche, Paul Teague, and Alexander J. S. Colvin -- 5.Collective bargaining and grievance procedures. David Lewin -- 6.Third-party processes in employment disputes. William Brown -- 7.Interest-based bargaining. Joel Cutcher-Gershenfeld -- 8.Grievance procedures in non-union firms. Alexander J. S. Colvin -- 9.Workplace mediation. Paul L. Latreille and Richard Saundry -- 10.The organizational ombudsman. Mary Rowe and Howard Gadlin -- 11. Line managers and workplace conflict. John Purcell -- 12.Conflict management systems. William K. Roche and Paul Teague
N2  - This handbook gives a comprehensive overview of conflict resolution. Leading scholars in the field examine a range of innovative alternative dispute resolution practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy
ER  -