TY - BOOK AU - Harrison,Mike TI - Principles of operations management SN - 9780273614500 (pbk.) : AV - TS155 .H37 1996 U1 - 658.5 HAR PY - 1996/// CY - Harlow PB - Financial Times Prentice Hall KW - Production management KW - Business and Management KW - ukslc KW - Production & quality control management KW - thema KW - Management & management techniques KW - Production KW - Management N1 - Transferred to digital print on demand; Includes bibliographical references and index; 1.Introduction to operations management -- 2.The management of quality -- 3.Controlling and improving work -- 4.The management of people -- 5.Technology and information -- 6.Managing projects -- 7.Project management techniques -- 8.Managing supply and demand -- 9.Inventory decisions -- 10.Managing flows in service situations -- 11.Planning and controlling material flows -- 12.Strategic issues N2 - This is an introduction to operations management for all non-specialists, particularly those taking modular programmes in the subject. It tackles all the main areas, beginning with an explanation of the role of operations managers ER -