Taylor, Shirley, Cert. Ed.

Communication for business. Shirley Taylor - 2nd ed. - Pitman, 1993. - x,278p.

Part 1.Communication: 1.An overview -- 2.Oral communication -- 3.Use of English -- Part 2.External communication -- 4.Letter-writing 1 - Starting out -- 5.Letter-writing 2 - recruitment -- 6.Letter-writing 3 - Circular/sales letters -- 7.Letter-writing 4 - Consolidation -- 8.Publicity material 9.Telecommunications -- Part 3.Internal communication -- 10.Memoranda -- 11.Mass communication -- 12.Reports -- 13.Meetings -- Part 4.Visual communication -- 14.Form design -- 15.Graphs and charts -- Part 5.Comprehension -- Part 6.Summarising -- 7.Consolidation by topic.

Provides the secretarial student with coverage of the Communication - Use of English component of the LCCI Private Secretary's Certificate and similar courses offered by PEI, RSA, BTEC and SCOTVEC and NVQ levels 2 and 3.

9780273600350 (pbk) : No price 0273600354 (pbk)


Communication studies
Secretarial, clerical & office skills

Business Communication

651.7 TAY