Capelle, Ronald G. <br/><br/>
Optimizing organization design :  a proven approach to enhance financial performance, customer satisfaction and employee engagement /  [electronic resource] 
Ronald G. Capelle. 
 - 1 online resource (493 pages) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781118763827 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business enterprises--Finance.<br/>Business planning.<br/>Customer relations.<br/>Employees--Attitudes.<br/>Organizational change.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD58.8  / .C37 2014 
<br/><br/><label>Dewey Class. No.: </label>658.4