Hawkins Mitchell, Vali. <br/><br/>
The cost of emotions in the workplace :  bottom line value of emotional continuity management /  [electronic resource] 
by Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. 
 - 1 online resource (298 pages) :  illustrations 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781931332682 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Psychology, Industrial.<br/>Personnel management.<br/>Emotions.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5548.8  / .H39 2013