TY  - BOOK
AU  - Stanton,Nicki
TI  - Mastering communication
T2  - Palgrave master series
SN  - 9781403917096 (pbk.) :
AV  - HD30.3 .S73 2004
U1  - 651.7 STA 
PY  - 2004///
CY  - Basingstoke
PB  - Palgrave Macmillan
KW  - Communication
KW  - Problems, exercises, etc
KW  - Communication in organizations
KW  - Business and Management
KW  - ukslc
KW  - Business communication & presentation
KW  - thema
N1  - Previous ed.: Basingstoke: Macmillan, 1996; Includes bibliographical references and index
N2  - This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings
ER  -