Vallen, Gary K., <br/><br/>
Check-in check-out :  managing hotel operations. 

 - Ninth edition /  Gary K. Vallen, Jerome J. Vallen. Pearson new international edition. 
 - Harlow, Essex :  Pearson,  [2014] 
 - 435 pages :  illustrations (black and white, and colour) ;  28 cm. 
 - Pearson custom library .
 - Pearson custom library. .
<br/><br/> Previous edition: 2009.  Includes index. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1.The traditional hotel industry, Gary K. Vallen/Jerome J. Vallen -- 2.The modern hotel industry. Gary K. Vallen/Jerome J. Vallen -- 3.The structures of the hotel industry. Gary K. Vallen/Jerome J. Vallen -- 4.Forecasting availablility and overbooking. Gary K. Vallen/Jerome J. Vallen -- 4.Forecasting availability and overbooking -- 5.Global reservations technologies. Gary K. Vallen/Jerome J. Vallen -- 6.Individual reservations and group reservations. Gary K. Vallen/Jerome J. Vallen -- 7.Managing guest services. Gary K. Vallen/Jerome J. Vallen -- 8.Arrival, registration, assignment and rooming. Gary K. Vallen/Jerome J. Vallen -- 9.The role of the room rate. Gary K. Vallen/Jerome J. Vallen -- 10.Billing the guest folio. Gary K. Vallen/Jerome J. Vallen -- 11.Cash or credit: the city ledger. Gary K. Vallen/Jerome J. Vallen -- 12.The night audit. Gary K. Vallen/Jerome J. Vallen -- 13.Hotel technology. Gary K. Vallen/Jerome J. Vallen. 
<br/><br/> For those on courses in hotel management, this book provides coverage of the hotel's front office and all of the support positions that make it work. Organised to reflect how a guest moves through the hotel, this edition provides a broad view of lodging management and covers topics such as corporate housing and destination elevators. 
<br/><br/><label>ISBN: </label>9781292021102 (pbk.) :  £61.99 9781292021102 
<br/><br/><label>LCCN: </label>2012016018 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.<br/>Motel management.<br/>Travel and Tourism.<br/>Hospitality & service industries<br/>Management & management techniques<br/>Hotel & catering trades
<br/><br/><label>Dewey Class. No.: </label>647.94068 VAL