Guide to nursing management and leadership /
Nursing management and leadership
Ann Marriner-Tomey.
- 7th ed.
- St. Louis : Mosby, c2004.
- xvii, 501 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Part One: Leadership:-1.Communications -- 2.Stress management -- 3.Decision-making process and tools -- 4.Motivation and morale -- 5.Power, politics, negotiations, and labor relations -- 6.Conflict management -- 7.Theories of leadership --Part Two: Management:- 8.Strategic and operational planning -- 9.Financial management, cost containment, and marketing -- 10.Organizational concepts and structures -- 11.Organizational culture and change -- 12.Selection and development of personnel -- 13.Staffing and scheduling -- 14.Evaluation and discipline of personnel -- 15.Continuous quality improvement, risk management, and program evaluation.