TY - BOOK AU - Mason,Tom AU - Chandley,Mark TI - Managing violence and aggression: a manual for nurses and health care workers SN - 9780443059346 (pbk.) : AV - HN90.V5 M365 1999 U1 - 362.1068321 MAS PY - 1999/// CY - Edinburgh PB - Churchill Livingstone KW - Hospitals KW - Safety measures KW - Violence in hospitals KW - Staff KW - Aggressiveness (Psychology) KW - Health and Wellbeing KW - ukslc KW - Psychiatric nursing KW - thema KW - Disability: social aspects KW - Social welfare & social services KW - Medical administration & management KW - Clinical psychology N1 - Includes bibliographical references (p. 255-266) and index; Section 1. General overview of violence and aggression-1. Introduction--2. The dynamic of violence and aggression--3. Phases of violence and the aggression cycle--Section 2. Options available in the phases of violence and aggression--Phase 1: Phase of relative normality--4. Observational, surveillance and diversionary techniques--5. Resources and staffing--Phase 2: Phase of preaggression--6. Intervention modalities and models--7. Controlling measures and management--Phase 3: Phase of attack--8. Isolation techniques--9. Physical restraint--10. Mechanical control--11. Chemical control--Section 3. Corollaries of violence and aggression--12. Serious situations--13. Injuries, job stress and burn-out--14. Learning from experience N2 - This book helps workers to understand how aggression can turn to violence, how to avoid violence and how to manage it when it does occur. The book blends theory and practice, a quality other texts do not have ER -