TY - BOOK AU - Hochschild,Arlie Russell ED - ProQuest (Firm) TI - The managed heart: commercialization of human feeling AV - BF531 .H63 2012 PY - 2012/// CY - Berkeley PB - University of California Press KW - Emotions KW - Economic aspects KW - Work KW - Psychological aspects KW - Employee motivation KW - Electronic books N1 - Includes bibliographical references and index; pt. 1. Private life -- pt. 2. Public life; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=870020 ER -