TY - BOOK AU - Williams,Diana TI - Communication skills in practice: a practical guide for health professionals SN - 9781853022326 (pbk.) : U1 - 610.696 WIL PY - 1996/// CY - London PB - Jessica Kingsley KW - Interpersonal relations KW - Communication KW - Interpersonal communication KW - Communication in medicine KW - Communication in human services KW - Medical personnel and patient KW - Public health KW - Great Britain KW - Health and Wellbeing KW - ukslc KW - General practice KW - thema KW - Communication studies KW - Medicine & nursing N1 - Includes bibliography: (p368-374) and index; Part One: Communication Skills: 1. Non-Verbal Communication--2. Paralinguistic Features of Communication--3. Verbal Communication. Part Two: Interviews-- Part Three: Professional Meetings-- Part Four: Presentation Skills. References--Subject Index--Author Index N2 - This book takes into account the recent changes in the health service, such as the patient charter, and offers practical advice and guidance, showing health professionals how to develop their communication skills ER -