TY - BOOK AU - Piercy,Nigel AU - Lane,Nikala ED - ProQuest (Firm) TI - Strategic customer management: strategizing the sales organization AV - HF5415.5 .P54 2009 PY - 2009/// CY - Oxford, New York PB - Oxford University Press KW - Customer relations KW - Management KW - Customer services KW - Electronic books N1 - Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=430495 ER -