TY - BOOK AU - McDonald,Malcolm AU - Payne,Adrian AU - McDonald,Malcolm ED - ProQuest (Firm) TI - Marketing plans for service businesses: a complete guide AV - HD9980.5 .M37 2006 PY - 2006/// CY - Oxford, Burlington, MA PB - Elsevier/Butterworth-Heinemann KW - Service industries KW - Marketing KW - Planning KW - Electronic books N1 - Previous ed.: published as Marketing planning for services. 1996; Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - http://ebookcentral.proquest.com/lib/aitie/detail.action?docID=270199 ER -