Bridging differences : effective intergroup communication /
William B. Gudykunst.
- 4th ed.
- London : SAGE, 2003.
- 550 p.
- Interpersonal CommTexts .
Previous ed.: 1998.
Includes bibliographical references and index.
1.Communicating with strangers -- 2.Understanding cultural differences -- 3.Understanding group differences -- 4.Having expectations for strangers -- 5.Attributing meaning to strangers\' behavior -- 6.Exchanging messages with strangers -- 7.Being perceived as competent communicators -- 8.Managing conflict with strangers -- 9.Developing relationships with strangers -- 10.Building community with strangers.
This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social classes).
Intercultural communication. Interpersonal communication. Society. Communication studies Cultural studies Sociology Sociology & anthropology Teaching of a specific subject Media, entertainment, information & communication industries