Gudykunst, William B.

Bridging differences : effective intergroup communication / William B. Gudykunst. - 4th ed. - London : SAGE, 2003. - 550 p. - Interpersonal CommTexts .

Previous ed.: 1998.

Includes bibliographical references and index.

1.Communicating with strangers -- 2.Understanding cultural differences -- 3.Understanding group differences -- 4.Having expectations for strangers -- 5.Attributing meaning to strangers\' behavior -- 6.Exchanging messages with strangers -- 7.Being perceived as competent communicators -- 8.Managing conflict with strangers -- 9.Developing relationships with strangers -- 10.Building community with strangers.

This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social classes).

9780761929369 (hbk.) : �65.00 9780761929376 (pbk.) : �29.00 0761929371 (pbk.) : �34.76


Intercultural communication.
Interpersonal communication.
Society.
Communication studies
Cultural studies
Sociology
Sociology & anthropology
Teaching of a specific subject
Media, entertainment, information & communication industries

HM1211 / .G82 2003

303.482 GUD