TY - BOOK AU - Cox,Barbara G. AU - Koelzer,William TI - Internet marketing in hospitality T2 - NetEffect series SN - 0130984752 U1 - 647.940285 COX PY - 2004/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Hospitality industry KW - Data processing KW - Management N1 - Includes index; Hospitality industry--types of businesses, types of sites -- Standing out from the crowd : positioning, audience and goals -- Web site content -- Site appearance and organization (aka look and feel) -- Online reservations and other interactive functions -- Portals, search engines, directories, & other places to be found -- Internet advertising of your web site -- Promotion (on the net and off) and print/media advertising -- Marketing by e-mail -- E-mail mechanics --Writing e-mail (with sample e-mail messages) ER -