TY  - BOOK
AU  - Poyner,Ann
TI  - Enabling end-users: information skills training 
T2  - Chandos information professional series
SN  - 9781843341086 (pbk.) :
AV  - Z732 
U1  - 025.52 POY 
PY  - 2005///
CY  - Oxford
PB  - Chandos
KW  - Information services
KW  - User education
KW  - Public services (Libraries)
KW  - Libraries
KW  - User satisfaction
KW  - Libraries and Museums
KW  - ukslc
KW  - Library & information sciences / Museology
KW  - thema
KW  - Library & information services
N1  - Includes index; Includes index
N2  - Poyner suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. She examines issues about who needs end user education and training, and what they might need and how it can be delivered
ER  -