Poyner, Ann. <br/><br/>
Enabling end-users :  information skills training / 
Ann Poyner. 
 - Oxford :  Chandos,  2005. 
 - xi, 147 p. ;  24 cm. 
 - Chandos information professional series .
 - Chandos information professional series. .
<br/><br/> Includes index. 
<br/><br/>Includes index. 
<br/><br/> Poyner suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. She examines issues about who needs end user education and training, and what they might need and how it can be delivered. 
<br/><br/><label>ISBN: </label>9781843341086 (pbk.) :  �39.00 9781843341093 (hbk.) :  �57.00 1843341085  �57.11 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services--User education<br/>Public services (Libraries)<br/>Libraries--User satisfaction<br/>Libraries and Museums.<br/>Library & information sciences / Museology<br/>Library & information services
<br/><br/><label>LC Class. No.: </label>Z732 
<br/><br/><label>Dewey Class. No.: </label>025.52 POY