TY  - BOOK
AU  - Powers,Thomas F.
AU  - Barrows,Clayton W.
TI  - Introduction to management in the hospitality industry
SN  - 9780471359012 (hbk.) :
AV  - TX911.3.M27 
U1  - 647.94068 POW 
PY  - 2003///
CY  - New York
PB  - Wiley
KW  - Hospitality industry
KW  - Management
KW  - Travel and Tourism
KW  - ukslc
KW  - Cookery / food & drink etc
KW  - thema
KW  - Management & management techniques
KW  - Hospitality & service industries
N1  - Previous ed.: 1999; Includes bibliographical references and index; Preface; PART ONE: PERSPECTIVES ON CAREERS IN HOSPITALITY; Chapter 1: The Hospitality Industry and You; Chapter 2: Forces Affecting Growth and Change in the Hospitality Industry; PART TWO: FOOD SERVICE; Chapter 3: The Restaurant Business; Chapter 4: Restaurant Operations; Chapter 5: Restaurant Industry Organization: Chain, Independent, or Franchise?; Chapter 6: Competitive Forces in Food Service; Chapter 7: Issues Facing Food Service; Chapter 8: On-site Food Service; PART THREE: LODGING; Chapter 9: Lodging: Meeting Guest Needs; Chapter 10: Hotel and Motel Operations; Chapter 11: Forces Shaping the Hotel Business; Chapter 12: Competition in the Lodging Business; PART FOUR: TRAVEL AND TOURISM; Chapter 13: Tourism: Front and Center; Chapter 14: Destinations: Tourism Generators; PART FIVE: MANAGEMENT IN THE HOSPITALITY INDUSTRY; Chapter 15: Management: A New Way of Thinking; Chapter 16: Planning in Hospitality Management.Chapter 17: Organizing in Hospitality Management.Chapter 18: Staffing: Human-Resources Management in Hospitality Management.Chapter 19: Control in Hospitality Management.Chapter 20: Leadership and Directing in Hospitality Management.PART SIX: HOSPITALITY AS A SERVICE INDUSTRY; Chapter 21: The Role of Service in the Hospitality Industry; Index
N2  - A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals
ER  -