TY - BOOK AU - Martin,Robert J. TI - Professional management of housekeeping operations SN - 9780471198628 (hbk.) : AV - TX928.M37 1998 U1 - 647.94068 MAR PY - 1998/// CY - New York, Chichester PB - Wiley KW - Hotel housekeeping KW - Study and teaching KW - Hotel management KW - Travel and Tourism KW - ukslc KW - Management & management techniques KW - thema KW - Hospitality & service industries KW - Computer science KW - Travel & holiday KW - Hotel & catering trades N1 - Originally published: 1986; Includes bibliographical references and index; THE HOUSEKEEPING PROFESSION AND THE PRINCIPLES OF MANAGEMENT; The Executive Housekeeper and Scientific Management; PLANNING, ORGANIZING, AND STAFFING THE NEW ORGANIZATION; Conceptual Planning; Material Planning: Floors, Walls, and Windows; Staffing for Housekeeping Operations; DIRECTING AND CONTROLLING ONGOING HOUSEKEEPING OPERATIONS; The Hotel Housekeeping Daily Routine of Department Management; SPECIAL TOPICS: SWIMMING POOL OPERATIONS AND MANAGEMENT, ENVIRONMENTAL SERVICES, SAFEGUARDING OF ASSETS, IN-HOUSE LAUNDRIES, AND THE FULL CIRCLE OF MANAGEMENT; The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations; Appendices; Glossary; Index N2 - This text is designed for the required housekeeping/front office course in two- and four-year hospitality programmes. The third edition includes a new chapter on computer applications for operational housekeeping and inventory control ER -