Gummesson, Evert, 1936-

Total relationship marketing / Evert Gummesson. - 2nd ed. - Oxford : Butterworth-Heinemann, 2002. - 320p. : ill. ; 25 cm.

Previous ed.: 1999.

Includes bibliographical references and index.

Gummesson provides encyclopaedic coverage on current thinking on total relationship marketing. He broadens the debate on marketing management by analysing it in terms of relationships, networking and interaction.

9780750654074 (pbk.) : £22.99 0750654074 Đ20.69 stg

2002074374


Relationship marketing.
Marketing--Management
Business and Management.
Sales & marketing
Sales & marketing management

HF5415.55

658.812 GUM