TY  - BOOK
AU  - Mullins,Laurie J.
AU  - Mullins,Laurie J.
TI  - Managing people in the hospitality industry
SN  - 9780582319295 (pbk.) :
U1  - 647.940683 MUL 
PY  - 1998///
CY  - Harlow
PB  - Longman
KW  - Hospitality industry
KW  - Personnel management
KW  - Travel and Tourism
KW  - ukslc
KW  - Personnel & human resources management
KW  - thema
KW  - Hospitality & service industries
N1  - Previous ed.: published as Hospitality management. London: Pitman, 1995; Includes bibliographical references and index; The nature of the hospitality industry; working with people; organizational design and structure; the nature of managerial work; the manager-subordinate relationship; the personnel function; the execution of work; motivating the workforce; group behaviour and performance; managerial leadership; improving organizational performance
N2  - The third edition of this best-selling text provides a detailed study of the ways performance can be improved in the hospitality industry through the effective management of people
ER  -