Mullins, Laurie J. <br/><br/>
Managing people in the hospitality industry / 
 Hospitality management 
Laurie J. Mullins. 
 - 3rd ed. 
 - Harlow :  Longman,  1998. 
 - 499p. ;  25 cm. 
<br/><br/> Previous ed.: published as Hospitality management. London: Pitman, 1995. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The nature of the hospitality industry; working with people; organizational design and structure; the nature of managerial work; the manager-subordinate relationship; the personnel function; the execution of work; motivating the workforce; group behaviour and performance; managerial leadership; improving organizational performance. 
<br/><br/> The third edition of this best-selling text provides a detailed study of the ways performance can be improved in the hospitality industry through the effective management of people. 
<br/><br/><label>ISBN: </label>9780582319295 (pbk.) :  £19.99 0582319293 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management<br/>Travel and Tourism.<br/>Personnel & human resources management<br/>Hospitality & service industries
<br/><br/><label>Dewey Class. No.: </label>647.940683 MUL