International handbook of practice-based performance management [electronic resource]
edited by Patria de Lancer Julnes ... [et al.].
- Los Angeles : SAGE, c2008.
- xxi, 534 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Government productivity. Administrative agencies--Management. Administrative agencies--Auditing. Nonprofit organizations--Management. Organizational effectiveness. Total quality management. Performance--Measurement.