10 essentials for high performance quality in the 21st century / [electronic resource]
Ten essentials for high performance quality in the 21st century
D.H. Stamatis.
- 1 online resource (xl, 320 pages) : illustrations
"A Productivity Press book."
Includes bibliographical references (pages 297-305) and index.
9781439876015 (e-book)
Leadership. Time management. Teams in the workplace. Total quality management.