TY  - BOOK
AU  - Worline,Monica C.
AU  - Dutton,Jane E.
TI  - Awakening compassion at work: the quiet power that elevates people and organizations 
AV  - HD58.7 
U1  - 658.312 WOR 23
PY  - 2017///
CY  - Oakland, CA
PB  - Berrett-Koehler Publishers
KW  - Organizational behavior
KW  - Compassion
KW  - Management
KW  - Psychological aspects
KW  - fast
KW  - BUSINESS & ECONOMICS
KW  - Human Resources & Personnel Management
KW  - bisacsh
KW  - Organizational Development
KW  - Workplace Culture
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; What is compassion at work? -- Does compassion at work really matter? -- Noticing : the portal to awakening compassion -- Interpreting : the key to responding with compassion -- Feeling : the bridge to compassionate action -- Acting : the moves that alleviate suffering at work -- Envisioning compassion competence -- Understanding compassion competence -- Designing for compassion competence -- Leading for compassion competence -- Your personal blueprint for compassion at work -- Your organization's blueprint for competence -- Overcoming obstacles to compassion at work -- Epilogue : a call to awaken
N2  - "Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization--because ultimately, as they write, "Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities." -- From the publisher
ER  -