TY  - BOOK
AU  - Scott,Dru
ED  - ProQuest (Firm)
TI  - Customer satisfaction: practical tools for building important relationships 
T2  - A fifty-minute series book
AV  - HF5415.335 .S38 2000
U1  - 658.8/343 22
PY  - 2000///
CY  - Menlo Park, Calif.
PB  - Crisp Publications
KW  - Consumer satisfaction
KW  - Customer relations
KW  - Electronic books
N1  - Includes bibliographical references; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/aitie/detail.action?docID=3117006
ER  -